From technical experts to lame leaders: the quicksand scenario
Have you ever been faced with this scenario: you have a technical expert or....
The risk of resting on your laurels
The phrase/idiom ‘Resting on your laurels’ dates back to ancient Greek and Roman traditions....
Coaching – increasing the results from training
I have often felt that coaching in organisations is perceived as the preserve of....
The Strength of Vulnerability
Whenever I get the chance, I go walking along the coast in the morning.....
Public speaking or dying?
Presenting or speaking to an audience regularly tops the list in surveys of peoples’....
Great customer service – do you have a course for that?
A couple of years ago I left a major department store having spent eight....
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