Achieving Better Outcomes Through Better Understanding

The most effective negotiators do not argue harder. They understand people better.

Lawyers negotiate every day. With clients, counterparties, colleagues, regulators and stakeholders. Yet many negotiations become difficult not because of the legal issues involved, but because of how people think, communicate and behave under pressure.

Positions become entrenched. Assumptions are made. Conversations become defensive. Opportunities for agreement are overlooked.

The lawyers who consistently achieve the best outcomes are often those who can understand what is driving the other party’s behaviour, communicate clearly, build trust and guide conversations towards constructive solutions.

This practical workshop will help you develop those skills.

Drawing on negotiation principles, coaching techniques and behavioural insights, you will learn how to understand the interests and motivations that sit beneath positions, navigate difficult conversations more effectively and influence outcomes without damaging relationships.

Whether you are negotiating commercial agreements, resolving disputes, influencing stakeholders or managing client expectations, you will develop a more structured and effective approach to achieving successful outcomes.

By attending, you will learn how to:

• Prepare for negotiations with greater clarity and confidence
• Move beyond positions to understand underlying interests, motivations and concerns
• Recognise how people typically react under pressure and respond more effectively
• Build trust and credibility during challenging conversations
• Use questioning and listening techniques to uncover valuable information and opportunities
• Communicate your position clearly, simply and persuasively
• Manage disagreement without escalating conflict
• Identify common ground and create movement towards agreement
• Influence clients, colleagues and stakeholders more effectively
• Achieve outcomes that are legally robust, commercially sound and perceived as fair

This is an interactive, practical workshop that combines short theory sessions with exercises, discussion, reflection and real-world legal scenarios.

Participants are encouraged to bring examples from their own practice and will have opportunities to apply the concepts and frameworks to genuine negotiation and influencing challenges.

You will also receive access to Quiver Management’s Online Academy, where you will be able to revisit all the models and techniques shared during the workshop.

Strong negotiation is not about winning at the expense of others. It is about helping people move from positions to solutions.

Develop the ability to understand people more deeply, influence more effectively and achieve better outcomes for your clients and your practice.

Open courses and in-house courses

Please contact us if you are interested in an in-house course for your team of lawyers and legal professionals.

Look also at our events page, as we also at times run these as open courses through partner organisations.

You are of course also very welcome to sign up to our monthly news and ideas, where you will be kept updated with new event dates.