Good communication skills are key to success in work, life and relationships. Indeed, research usually rate communication skills as the most important skill in the work place.

This 1-day workshop will give you an understanding of how communication works, what gets in the way and provide a practical tool set to help you communicate more effectively with clients and colleagues.

During the Corona virus lockdown a lot of managers are struggling to communicate effectively with their team members. We are also running a 1/2-day or 1-day inhouse courses where we particularly focus on communicating effectively with dispersed teams working from home.

The course participants will learn

  • How communication works
  • Communicating with purpose
  • Understanding the receiver / audience
  • Communicating with different personalities
  • Effective listening
  • The importance of verbal and non-verbal communication
  • Barriers and filters in communication
  • Building rapport to improve communication
  • Choosing communication methods
  • Communicating effectively with remote dispersed team members

The training workshop will be interactive and practical; mixing theory with discussions and exercises. The participants will also receive a course workbook with descriptions of the models and techniques shared during the workshop.

Discuss your training needs...

Call us to discuss your training needs on 0333 123 2002, or email