We all listen – we do it every day; but how good are we at it? Do we listen with intent, half listen or simply nod and pretend?

As a manager, coach or adviser, the art of listening is key to picking up exactly what is being said (and not said) during a conversation.

This video by Jan Bowen-Nielsen takes us through the six levels of listening and highlights the importance of acquiring and using sharp listening skills to be effective at work.

It’s a skill we develop during our Effective Communication course – a one day workshop that works on one of the most powerful and influential skills in the workplace – communication.

Our work with Lightblue UK recently resulted in a 54% increase in sales. Communication skills were at the heart of the bespoke training we designed for this client. Our case story explains more about how these outstanding results were achieved.

Enjoy the video, and let Jan know which of the levels of listening you recognise yourself using when you are having conversations at work or with family and friends. He’d love to know. And if you’d like to find out more about running an Effective Communication workshop in your organisation, please get in touch.

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