Good communication skills are key to success in work, life and relationships. Indeed, research usually rate communication skills as the most important skill in the work place.

This 1-day workshop will give you an understanding of how communication works, what gets in the way and provide a practical tool set to help you communicate more effectively with clients and colleagues.

During the Corona virus lockdown a lot of managers are struggling to communicate effectively with their team members. We are also running a 1/2-day or 1-day inhouse courses where we particularly focus on communicating effectively with dispersed teams working from home.

The course participants will learn

• How communication works
• Communicating with purpose
• Understanding the receiver / audience
• Communicating with different personalities
• Effective listening
• The importance of verbal and non-verbal communication
• Barriers and filters in communication
• Building rapport to improve communication
• Choosing communication methods
• Communicating effectively with remote dispersed team members

The training workshop will be interactive and practical; mixing theory with discussions and exercises. The participants will also receive a course workbook with descriptions of the models and techniques shared during the workshop.