This one-day training workshop is designed for managers and leaders.

Learn how to recognise different personalities and how you can adapt your approach to be more effective in communicating and influencing clients and colleagues.

The course also includes a personal psychometric profile for each attendee.

Content:

• Recognising different personalities
• Using psychometric profiles
• Your own preferences and style
• Improving your communication and impact
• Getting more out of people
• Personalities in teams
• Managing “difficult” personalities

The training workshop will be interactive and practical; mixing theory with discussions and exercises. The participants will also receive a course workbook with descriptions of the models and techniques shared during the workshop.