Making decisions is one of the most important jobs of any leader. It’s also the toughest and the riskiest. The decisions made by senior leaders can have far-reaching effect on their organisations, employees and other stakeholders, as well as themselves. Bad decisions can damage a business and a career, sometimes irreparably.

Research has shown that managers in most organisations regard the quality of their organisations’ strategic decision making as seriously flawed.

Many traditional decision making models are predicated on humans being rational decision makers and strategic planning is heavily reliant on analysis, attempting to predict the future based on historical data. Both flawed assumptions.

In this 1-day workshop we will look at what research tells us about how we make decisions. We will look at where bad decisions come from, how to avoid them and how can you improve your own and your team’s decision making.


  • What influences decision making?
  • What research tells us about biases in decision making
  • Emotions in decision making
  • Decision making in groups
  • How to counter biases in decision making
  • Principles to improve decision making
  • The importance of quality of process
  • How to handle complex, uncertain and risky decisions
  • Building the right culture to support good decision making
  • When should we trust our ‘instincts’?

The training workshop will be interactive and practical; mixing theory with discussions and exercises. The participants will also receive a course workbook with descriptions of the models and techniques shared during the workshop.

Discuss your training needs...

Call us to discuss your training needs on 0333 123 2002, or email